Most AI experts have never worked a shift. Most operations directors don't have time for tech. I sit in the middle — translating tech into crew work for the people who actually keep the lights on and the water flowing.
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20+ years running field operations at Southern California Edison and Seattle Public Utilities. Managing 44,000+ annual inspections across 26,000 square miles. Then AI blew up — and instead of waiting for someone to explain it, I started building. No CS degree. No coding background. Just a guy who translates tech into crew work.